Refund Policy

1. General Policy

All sales of digital products downloadable upon confirmation of purchase are final. myblackai.com offers digital products that are accessible immediately after purchase. Due to the nature of digital products, which cannot be physically returned or exchanged, we do not offer refunds or credits on a purchase unless required by law.

 

2. Non-Returnable Items

This includes, but is not limited to: Royalty-free AI-generated images Digital art Downloadable files Once the product is purchased and the download link has been provided, the customer shall not be eligible for a refund under any circumstances.

 

3. Exceptional Circumstances

In cases where a digital product is defective or has not been correctly delivered (e.g., issues with the download link or file corruption), MyBlackAI.com reserves the right to replace the product or, in extreme cases, offer a refund. Any complaint regarding the purchased digital product must be reported to our support team within 24 hours of purchase.

 

4. Contact Information

For assistance with your digital products, please contact our support team at info@myblackai.com.